Shipping & Delivery Policy

UK Delivery

We currently deliver throughout the United Kingdom. International shipping is not available.

Shipping Charges

Standard UK delivery costs £3.99 for orders below £50.

We offer free standard UK delivery on orders of £50 or more.

Delivery charges are shown at checkout before payment.

Delivery Times

We use Royal Mail or another suitable courier. Delivery usually takes 2 to 4 working days after dispatch. This is an estimate, and delivery may take longer during busy periods.

Unless we agree otherwise, your order will be delivered within 30 days of purchase.

Missing, Delayed or Damaged Parcels

Please contact lailamusk@outlook.com with your order number if your parcel is delayed, missing or arrives damaged.

We remain responsible for your goods until you or someone you nominate receives them, subject to any applicable legal exceptions.

Returns and Refunds

Please see our separate Returns and Refunds Policy for information about cancelling orders, returning products and requesting refunds.

Your statutory consumer rights are not affected.